Shipping Policy

Last Updated: September 16, 2026

At Haromio, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase products through haromio.com.

Haromio is owned and operated by Gucheng County Yuhao Trading Co., Ltd.

Order Processing / Fulfillment Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing time may vary during holidays, promotions, or periods of high order volume.

Once your order has been prepared and shipped, you will receive a shipping confirmation email with available tracking information.

Estimated Delivery Time

Estimated delivery times depend on the destination, shipping method, and other external factors.

Delivery estimates will be provided during checkout or included in your shipping confirmation.

Please note that delivery may be delayed due to customs processing, weather conditions, carrier delays, or other circumstances outside of Haromio’s control.

Shipping Fees

Free Shipping

Eligible orders of US$49 or more qualify for free standard shipping. Any geographic restrictions or exclusions will be displayed during checkout before payment.

For orders that do not qualify for free shipping, shipping costs are calculated based on the destination, order details, and selected shipping method.

Any applicable shipping fees will be displayed during checkout before completing your purchase.

Fulfillment and Shipping Origin

Orders may be fulfilled from our own facilities, partner facilities, or third-party fulfillment providers depending on product availability and delivery destination.

The actual shipping origin may vary based on inventory availability and order requirements.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Customers can use the tracking details to monitor their order delivery progress.

If tracking information has not updated for an extended period or your package appears delayed, please contact our customer service team with your order number for assistance.

Delayed, Lost, or Damaged Packages

If your package is delayed, appears lost, or arrives damaged, please contact Haromio as soon as possible with your order details and supporting information.

We will review the situation and work with the customer to provide appropriate assistance.

If tracking information shows that a package has been delivered but you have not received it, please contact us so we can help investigate the issue.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully review your shipping address before submitting an order. If incorrect information causes delivery issues, additional assistance or solutions will be evaluated based on the specific situation.

Customs and Import Duties

International orders may be subject to customs fees, import duties, taxes, or other charges depending on the destination country.

Any applicable customs charges are handled according to local regulations.

Orders, Returns, and Refunds

Customers can purchase products through haromio.com by completing the checkout process and providing accurate order and payment information.

Orders are processed and delivered according to this Shipping Policy.

For information about returns and refunds, please refer to our Return & Refund Policy. If you need assistance with an order, delivery, return, or refund request, please contact our customer service team.

Contact Information

For questions regarding shipping, order status, tracking, or delivery assistance, please contact us:

Brand Name: Haromio

Company Name: Gucheng County Yuhao Trading Co., Ltd.

Registered Address:

No. 8, Qianhoujie Community, Shengkang Town, Gucheng County, Xiangyang City, Hubei Province, China

Email: service@haromio.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.